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Features that Brands Love

Explore the key features that drive our partners growth, day after day.

Knowledge Base

Train the AI from your existing resources like FAQs, documents, web-pages, product pages and customer interactions. This feature ensures that the AI continually updates and improves its responses without needing constant manual inputs.

Live in 1-Click

Deploy Zipchat on your website effortlessly, with just one click. Quick and easy deployment means you can start benefiting from AI-driven customer interactions immediately. This simplicity saves you time and technical hassle, allowing you to focus on growing your business while Zipchat handles customer queries from day one.

Data & insights

Collect and analyzes customer interactions to provide valuable data and insights. Understanding customer behavior and preferences helps you make informed business decisions. By leveraging these insights, you can tailor your marketing strategies, improve customer satisfaction, and ultimately drive more sales.

Sales tracking

Monitor sales generated through AI interactions. Knowing the direct impact of AI on your sales helps you measure ROI and adjust strategies accordingly. This transparency allows you to optimize your sales processes and increase revenue by understanding what works best for your customers.

Chat instructions

Guide the AI on how to handle specific queries and situations. Customizing the AI’s behavior ensures it aligns with your business policies and customer service standards. This tailored approach improves the relevance and quality of responses, leading to better customer satisfaction and loyalty.

Proactive chat

Initiate conversations based on user behaviors and triggers. Engaging customers proactively can prevent cart abandonment and address questions before they arise. By providing timely assistance, this feature increases conversion rates and enhances the overall shopping experience.

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